FAQs

FAQs2020-07-18T11:31:44+01:00
WHAT HAPPENS IF WE NEED TO LOG A FAULT OUTSIDE OF YOUR NORMAL OFFICE HOURS?2020-06-25T08:11:46+01:00

We always have technical support facilities. The scope of support provided outside the standard period will depend on the pricing requirements of the contract…

DO YOU PROVIDE A FULL REPORT ON ALL SERVICING CARRIED OUT?2020-06-25T14:28:18+01:00

Yes. An electronic service report is issued each time a customer designated contact point is visited. In addition, local requests for transfer forms will be handled by engineers on site.

OVERALL OBJECTIVE2020-06-25T14:28:37+01:00

The purpose of ” Medigate ” is to offer high quality products at low prices and within the delivery time set by both parties very sensitive and responding to customer needs and expectations.

QUALITY POLICY2020-06-25T14:27:50+01:00

The cost is calculated (and then quoted) based on the volume/weight of the shipment, depending on the specified requirements of the shipping mode: express, air, airmail package, sea transportation, sea mail package.

DELIVERY SCHEDULE2020-06-25T14:27:55+01:00

It largely depends on the number of products required. However, the delivery schedule is always closely related to the buyer and then strictly followed.

SHIPPING/FREIGHT CHARGES2020-06-25T14:27:41+01:00

The cost is calculated based on the volume/weight of the shipment (cited later), depending on the specified requirements of the mode of transport: express, air, airmail package, sea transportation, sea mail package.